Frequently Asked Questions
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SUNIDOR produces only what has been pre‑ordered. For physical products like the Eclipse sneaker, you pay a deposit (for example 50%) at order, and the remaining balance when your pair is ready to ship. This allows us to avoid overproduction and keep the collection strictly limited.
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GENESIS items are digital 3D wearables. They are delivered as downloadable files and give you benefits such as early access and credit towards future physical pieces. Physical products are handcrafted objects shipped to you once production is complete.
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Yes. SUNIDOR uses no animal leather and no petro‑based synthetics. Materials are plant‑based or mineral‑based, including MIRUM®, natural rubber, Yulex® foam, TENCEL™ and metal hardware in real gold and platinum finishes.
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Each pre‑order campaign communicates an estimated production and delivery window. As a phygital‑first brand, we only begin physical manufacturing once a campaign has reached its target volume. Throughout production you will receive regular updates on status and timing.offer a range of solutions designed to meet your needs—whether you're just getting started or scaling something bigger. Everything is tailored to help you move forward with clarity and confidence.
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You can reach us anytime via our contact page or email. We aim to respond quickly—usually within one business day.

